Meander Feribot - Ferry to Greek Islands.
Contact Meander Feribot. Contact Us
Send your email to Meander Feribot. Email Signup
Meander Feribot's Blog. Blog
ENG | TR
Back to Legal Overview

COOKIE POLICY

MEANDER FERIBOT ISLETMELERI ANONIM SIRKETI (“Company”), we use cookies to ensure that visits by users to our website at https://meanderferibot.com (“Site”) are secure, efficient, and enhance the user experience. This Cookie Policy (“Policy”) has been prepared to inform you about your personal data processed during your use of our website in accordance with the Personal Data Protection Law No. 6698 (“Law”) and related secondary regulations. The Policy covers all individuals who perform any action on the Site, including visitors, potential customers, visa applicants, and third-party service providers collaborating with the Company. The Company may update this Policy when deemed necessary and may publish and implement the updated versions on the Site.

1. WHAT IS A COOKIE?

Cookies are small text files placed on your device or network server by the websites you visit through your browser. These files are used to ensure the proper functioning of the visited website, improve the user experience, analyze the Site's performance, and optimize it when necessary.

Cookies used on the website with the domain name https://meanderferibot.com is used to:

    • Ensure that the Site functions correctly and securely from a technical standpoint,
    • Remembering user preferences and settings (e.g., language selection, session information),
    • Analyzing visitor behavior to improve the Site's content and user experience,
    • Providing users with content and services tailored to their interests,
    • Statistically evaluating visitor traffic and usage trends.

Cookies do not contain information that is directly personal data, such as the visitor's name, surname, address, or contact information. However, certain types of cookies can be linked to personal data with the user's explicit consent.

2. HOW DO COOKIES WORK?

Cookies are small data files configured on the server side and placed on users' devices via their browser when they visit a website. These files enable the user to be recognized on subsequent visits to the website and act as a digital ID card.

This allows the visitor's past interactions on the site to be remembered, sessions to be managed, and a more efficient experience to be provided to the user.

Cookies are divided into two types according to where they are placed:

First-Party Cookies: Cookies placed directly by the Site with the domain name https://meanderferibot.com. These cookies are generally used to provide basic functionality.

Third-Party Cookies: Cookies placed by different service providers in cooperation with the Site. For example, third-party companies' technologies may be used for purposes such as web analytics, user experience measurement, or interaction analysis.

Cookies are also classified in two ways according to how long they remain on the device:

    • Session Cookies: These are only valid for the duration of the browser session and are automatically deleted when the user leaves the Site. These cookies are used to remember the visitor's preferences and session information while navigating between pages.
    • Persistent Cookies: Cookies that remain stored on the device for a specific period of time. These types of cookies enable a faster and more personalized experience when the visitor revisits the Site. Persistent cookies are generally used to preserve user preferences and improve technical performance. In terms of their scope, these cookies do not contain information that directly identifies the user.

Our Site also uses third-party cookies for analytical purposes to improve the user experience. Through these cookies, the following data is collected and analyzed anonymously:

    • Page view counts,
    • Visit frequency and duration,
    • Actions performed by users on the site,
    • Geographic location information,
    • Return rates to the Site. These analyses help improve the content, accessibility, and performance of the Site.

Cookies are also categorized based on their purpose. The table below explains which cookie categories are used for what purposes:

Cookie Categories

Technical/Essential Cookies

These are cookies that are necessary for the use and operation of the site and enable you to use the site's features. If technical cookies are disabled, access to part or all of the site may not be possible. We do not need your consent to use these cookies.

Analytical Cookies (Performance Cookies)

These cookies are used to obtain information about how visitors use the website and to improve/enhance the visitor experience. These cookies contain information such as the pages viewed by visitors, the number of clicks, and the time of entry and exit from these pages.

Functionality/Personalization Cookies

These cookies are used to provide site visitors with a personalized experience. These cookies ensure that your preferences, such as your language preferences and username, are remembered when you visit the website and that the site offers advanced, more personalized features.

Targeting/Advertising Cookies

These cookies are used to serve ads based on the visitor's interests and to measure the effectiveness of the ads served.

3. WHY ARE COOKIES USED?

Cookies are used on the website with the domain name https://meanderferibot.com to improve the user experience and maintain the technical functionality of the Site in line with the following objectives:

    • To fulfill the basic functions of the Site: For example, visitors who navigate between pages within the same session during ticket reservations or payment steps do not need to re-authenticate.
    • Monitoring and analyzing the Site's performance: Measuring how users use the Site, determining visitor numbers, analyzing page navigation, and managing access traffic in order to improve the Site's technical performance.
    • Enhancing functionality and remembering user preferences: Providing easier access to users by remembering information such as the visitor's preferred language and location, or previously selected trip/route information. In addition, supporting functions such as linking to third-party social media platforms.
    • Personalizing content according to user interests: Providing users with more relevant and informative content recommendations based on their visit behavior on the Site and conducting measurements as part of the promotion of the Site.

4. HOW CAN YOU MANAGE YOUR COOKIE PREFERENCES?

The Company attaches great importance to visitors being able to exercise their preferences regarding their personal data. You can enable or disable cookies by changing your browser settings. However, it is not possible to manage preferences for certain cookies that are essential for the Site to function. We would also like to remind you that disabling certain cookies may prevent various functions of the Site from working.

For information on how to disable cookies, please click on the link specific to your browser below:

Google Chrome

https://support.google.com/chrome/answer/95647

Microsoft Edge

https://support.microsoft.com/tr-tr/microsoft-edge/delete-cookies-in-microsoft-edge

Mozilla Firefox

https://support.mozilla.org/tr/kb/cerezleri-silme-web-sitelerinin-bilgilerini-kaldirma

Safari

https://support.apple.com/tr-tr/guide/safari/sfri11471/mac

Opera

https://help.opera.com/en/latest/web-preferences/#cookies

Google Analytics

https://tools.google.com/dlpage/gaoptout?hl=tr

Google AdWords

https://myadcenter.google.com/home?hl=tr&sasb=true&ref=ad-settings

Adobe Analytics

https://www.adobe.com/tr/privacy/opt-out.html

Hotjar

www.hotjar.com/legal/compliance/opt-out

5. THIRD-PARTY COOKIES

Cookies placed by third-party service providers are used on our website to improve service quality, enhance user experience, and optimize informative promotional activities. These cookies are placed and managed by technology providers outside the Company (e.g., companies offering analytics and advertising services).

These types of cookies may be used for the following purposes:

    • Advertising and Promotion: To provide visitors with content recommendations tailored to their interests or to personalize informative campaigns as part of software promotion. (Example: Google Ads)
    • Analytics and Performance Tracking: To analyze site traffic, evaluate visitor behavior anonymously, and improve technical performance. (Example: Google Analytics)
    • Social Media Integrations: To enable visitors to share content via social media platforms or to facilitate interaction with these platforms.

Visitors can manage their preferences regarding the use of third-party cookies through their browser settings or disable cookies directly through the tools provided by the relevant service providers.

6. PURPOSES OF PROCESSING YOUR PERSONAL DATA COLLECTED THROUGH COOKIES

Your personal data collected through cookies is processed for the following purposes within the framework of the Personal Data Protection Law No. 6698 and related legislation:

    • To analyze the behavior of site visitors anonymously and evaluate their movements statistically,
    • To facilitate visitors' browsing experience on the Site, to remember user preferences in reservation and payment transactions,
    • To improve the Site structure, technical infrastructure, and content quality,
    • To provide informative content tailored to your interests and travel preferences as part of promotional activities,
    • To ensure that the Site content is presented in the most efficient manner and in a way that is suitable for user devices,
    • If preferred, to increase the availability of interactive services specific to the user (e.g., contact forms, reservation routing tools, etc.),
    • To provide customized information and routing services in line with visitor trends and user preferences.

Data processed through cookies is stored only for the relevant data processing purpose and for a limited period of time. The type of cookie used to collect such data and how users can manage it is explained in detail in the relevant sections of this Cookie Policy.

7. PROCESSING AND TRANSFER OF PERSONAL DATA VIA COOKIES

Your personal data obtained via cookies through third-party service provider tools used on the site (e.g., Google Analytics, Google Ads, etc.) may be processed through the systems of the relevant service providers.

To protect your personal data, these service providers act in accordance with data security and privacy standards, and cookies requiring the explicit consent of users are only used with consent. To ensure the security of your personal data, framework agreements compliant with data security provisions are signed with the relevant service providers, or the publicly available privacy policies of these providers are taken as a basis.

8. METHOD AND LEGAL BASIS FOR COLLECTING PERSONAL DATA

Your personal data is collected and processed electronically and automatically through cookies used by the Company. The personal data in question is processed based on the following legal grounds set forth in Article 5 of the Personal Data Protection Law No. 6698:

    • If you have given your explicit consent, your personal data will only be processed in necessary cases and provided that you have given your explicit consent.

In cases where explicit consent is not required, your data may be processed based on the following legal grounds:

    • Data processing is necessary for our Company to fulfill its legal obligations,
    • Data processing is necessary for the establishment, exercise, or protection of a right,
    • Data processing is necessary in the pursuit of our legitimate interests, provided that it does not harm your fundamental rights and freedoms,
    • Processing of personal data is necessary for the establishment or performance of a contract.

In this context, personal data obtained through cookies is processed only for specific, explicit, and legitimate purposes and for the period necessary in accordance with the principle of data minimization.

9. SHARING OF PERSONAL DATA COLLECTED THROUGH COOKIES

Your personal data collected through cookies and/or obtained as a result of their processing may be shared with our suppliers and business partners who provide technical support and infrastructure services for the purposes of publishing our website securely, operating it in a sustainable manner, and improving the user experience, within the scope of fulfilling the processing purposes specified in the relevant sections of this Policy.

In addition, certain technical data may be shared with third-party service providers, subject to limitations, for purposes such as improving the performance of the Site, fixing software bugs, and analyzing user behavior.

Your personal data is transferred in accordance with Article 8 of Law No. 6698: To the extent required by the purpose of data processing, provided that adequate confidentiality and data security measures are taken.

Furthermore, in order to fulfill legal obligations arising from legislation, your personal data may also be shared with authorized judicial and administrative authorities upon request.

When third-party cookies are used, some data may be stored in the data storage systems of the relevant service provider. If you do not want these cookies to be used, you can change your browser settings by reviewing the section titled “How Can You Manage Your Cookie Preferences?” in this Policy.

10. PRINCIPLES WE FOLLOW WHEN PROCESSING PERSONAL DATA COLLECTED THROUGH COOKIES

As a company, we adhere to the following basic principles when processing personal data obtained through cookies, in accordance with Article 4 of the Personal Data Protection Law No. 6698:

  1. Compliance with the law and rules of good faith,
  2. Accuracy and, where necessary, updating,
  3. Processing for specified, explicit, and legitimate purposes,
  4. Processing that is relevant, limited, and proportionate to the purpose for which it is processed,
  5. Retention for the period required by the relevant legislation or necessary for the purpose for which it is processed.

In line with these principles, all technical and administrative measures are taken to ensure data security and protect the fundamental rights of visitors.

11. YOUR RIGHTS REGARDING THE USE OF COOKIES

Regarding your personal data collected by the Company through cookies, you have the following rights in accordance with Article 11 of the Personal Data Protection Law No. 6698:

  1. To learn whether your personal data is being processed,
  2. To request information about the processing of your personal data,
  3. To learn the purpose of the processing of your personal data and whether it is being used for its intended purpose,
  4. To learn the third parties to whom your personal data has been transferred,
  5. To request the correction of your personal data if it has been processed incompletely or incorrectly,
  6. To request the deletion or destruction of your data if the reasons for processing your personal data no longer exist,
  7. To request that the above corrections, deletions, or destructions be communicated to third parties to whom your personal data has been transferred,
  8. To object to a result that is detrimental to you as a result of the analysis of your personal data exclusively by automated systems,
  9. To request compensation for any damage you may suffer due to the unlawful processing of your personal data.

If you wish to exercise any of these rights, you can apply using the following methods by filling out the “Data Subject Application Form”:

Written application:

By mail with a wet-signed petition to the address: Meander Feribot Isletmeleri A.S., Mahmut Esat Bozkurt Cad. Camikebir Mah. Turistik Site No:2F, Kusadasi 09400, TURKIYE

Electronic application:

By sending an email to info @ meanderferibot.com or to the registered electronic mail (KEP) address: meanderturizm @ hs03.kep.tr with a secure electronic signature or mobile signature.

The Company will evaluate and respond to your request as soon as possible and within 30 (thirty) days at the latest. If the procedures incur a cost, a fee may be charged according to the tariff determined by the Personal Data Protection Board. In this context, the data controller reserves the right to charge a fee when responding to requests.

Additional information may be requested to verify your identity so that we can evaluate your application. Detailed information regarding the application procedures and principles can be found in the Data Subject Application Form.

General information regarding the personal data processing activities carried out by the company can be accessed via the “Personal Data Processing, Protection, and Destruction Policy”